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PureVPN is a user-friendly VPN that delivers fast connection speeds across a very large server network. But improvements are needed in significant areas: it doesn’t unblock major US streaming sites, including US Netflix, it won’t get around online web blocks in high-censorship countries, and its privacy policy is still too invasive. PureVPN is only good for casual users looking for a cheap service.
We’ve spent thousands of hours testing and reviewing 70 VPN services using our impartial review process to recommend you the best VPN software.
Here are some of our key VPN testing statistics:
Total Hours of Testing30,000+
Weekly Speed Tests3,000 hrs+
VPN Services Reviewed71
Streaming Platforms Tested Daily12
IP & DNS Leak Tests Performed9,500+
How Much We've Spent On Testing$25,000+
PureVPN is popular and cheap but it’s still lagging behind the very best VPNs.
While it’s mostly safe, thanks to AES-256 encryption, best-in-class protocols like WireGuard and OpenVPN (UDP & TCP), and a BVI jurisdiction, PureVPN is not completely watertight – we discovered some leaks when testing its kill switch and we have concerns surrounding its logging policy.
PureVPN is nowhere near the level of the best VPNs for streaming or for torrenting. Currently, it unblocks 4 Netflix libraries, but not the US one. It also fails to unblock other US streaming services like Hulu and Amazon Prime Video and there’s no smart DNS.
On the plus side, HBO Max is currently working and PureVPN is good for British TV, able to unblock BBC iPlayer and ITV Player with ease. Fans of DAZN can use PureVPN to stream sports, too.
Best of all, you can expect fast local and long-distance speeds across a large and high quality server network; we recorded local speeds of 95Mbps, which is barely any speed loss compared to our normal internet connection.
Read on to see what our in-depth tests reveal about PureVPN.
PureVPN is fast, whichever protocol you’re using. But we ran tests on them all of its protocols so you can compare and contrast the average speeds below:
IKEv2
Download
Upload
Ping
United Kingdom
94Mbps
95Mbps
6ms
Germany
85Mbps
78Mbps
29ms
United States
55Mbps
28Mbps
186ms
Japan
20Mbps
19Mbps
469ms
Australia
16Mbps
7Mbps
564ms
OpenVPN (UDP)
Download
Upload
Ping
United Kingdom
63Mbps
75Mbps
6ms
Germany
57Mbps
34Mbps
31ms
United States
13Mbps
5Mbps
289ms
Japan
32Mbps
7Mbps
254ms
Australia
9Mbps
6Mbps
565ms
OpenVPN (TCP)
Download
Upload
Ping
United Kingdom
94Mbps
94Mbps
10ms
Germany
89Mbps
72Mbps
43ms
United States
13Mbps
12Mbps
200ms
Japan
7Mbps
3Mbps
483ms
Australia
7Mbps
7Mbps
584ms
WireGuard
Download
Upload
Ping
United Kingdom
94Mbps
95Mbps
12ms
Germany
94Mbps
95Mbps
19ms
United States
49Mbps
23Mbps
107ms
Japan
55Mbps
32Mbps
251ms
Australia
29Mbps
13Mbps
453ms
As you can see from the results, WireGuard performed the best on every connection except for the US. In this instance, IKEv2 performed better. Based on this, we recommend using WireGuard almost all of the time.
With this in mind, it’s odd that PureVPN makes IKEv2 its automatic protocol. Not only is it slower, it’s actually less safe than WireGuard.
Next to a good product, you have an amazing 24/7 support. Didn't take me longer than two minutes to clarify everything with Stephen James on the LiveChat. Super clear instructions and fast answering. Thumbs up!
Arad** on 07/09/2022
Even on a Sunday evening, the two account executives I needed to deal with for a log-in situation were most polite and exceedingly helpful. Problem resolved in a very short while without the feeling that I caused a problem. Thank you Vladimr & Stephen
Allisa** on 06/09/2022
I have read many conflicting reviews about PureVPN but in the three years of using, I have had a very good experience. While some things have little glitches (rarely), the support team responds within minutes and my problems are resolved. They are usually due to changes in windows and not failings of PureVPN. Excellent service and great response times.
Annissa** on 05/09/2022
Hello everyone, This will be a really honest review about my experience. Last month I bought PURE Vpn with dedicated IP and DDoS protection for my gaming server. Then I figured vodafone users were blocked. I contacted their support which is real bad as they do not seem to understand what your problem is and give you pre made answers. But then, the magic started to happen one of the support agents transferred me to Mr Vladimir. And this was the moment when I had a person who knew what he was doing to assist me on that same day I was given a different service and it worked, then nightmare 2 started. Now I had to much latency for a gaming server. With work between me and Pure VPN in 2 weeks the problem was solved for my original services I got given a free month because I was unable to use the one I paid for and got 10 days bonus. I was given a discount on my account upgrade invoice. For the record I contected ExpressVPN and they did not have a service for servers with port forwarding. Other VPN providers had ports but you could not choose which and were very few. Could not found anyone better selling Server VPN services. Stephane Carreira.
Adamsn** on 04/09/2022
Having used PIA, Express, and Air, I had to give up on them all as I wanted to reliably watch the BBC, only Pure hasn't let me down in this regard. I have always had good support. Speed can sometimes be a problem, but I ALWAYS get onto the BBC iplayer to download.
